Back to Features
Counter & BillingEasy customer returns

Returns & Voids

Handle customer returns without mistakes.

Process product returns against original bill numbers. Refund cash to the customer or credit their account while updating stock levels automatically.

View Pricing

What problem it solves

Handling returns without software leads to wrong cash drawers, incorrect inventory counts, and staff confusion.

Best for

Cashiers and shop owners handling customer exchanges, refunds, and bill corrections.

How it works

  1. Search for the original bill number on the screen.
  2. Select the items being returned and the quantity.
  3. Choose whether to refund cash or add credit to the customer's account.
  4. Stock levels increase automatically and cash/udhaar balances adjust.

Key highlights

Returns linked directly to original bill numberRefund in cash or adjust customer balanceRequire manager password for bill voidsClear daily returns & refunds report

Offline behavior

Fully offline. Stock and money balances adjust immediately on your computer.

Related features

Role PermissionsInventory Ledger30+ Offline Reports

See this feature in a demo

We can show this workflow using sample data matched to your retail, grocery, pharmacy, or wholesale setup.

View PricingAsk on WhatsApp